POINT, Inc. guarantees quality, exceptional customer service to all SOKKIA GPS customers, regardless of language or location. Our strong network of qualified service technicians is committed in providing outstanding service and support.

For more information on support issues for a particular product, go to the www.sokkiagps.com support page.

Contacting Service and Support

Technical Support -

Service Department -

When contacting the Service and Technical Support department for further information or assistance, please have the following information available:

• Receiver/Reference Station serial number
• Receiver/Reference Station firmware version

RMA/Repair Report Forms

If you have an item that you to return to POINT for service, please go to our online RMA/Repair Report form.

Precautions

Do not open a receiver or reference station unless you are a certified service technician. Opening the receiver or reference station without training and certification will automatically void warranty.

Receiver and reference station components should only be handled by certified service technicians in electrostatic discharge (ESD) protected areas.

For more information regarding warranty or receiver and reference station repairs, please contact .